STAFF TRAINING

STAFF TRAINING

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18.1            One of the initial reactions witnessed by those countries directly effected by SARS was the widespread panic and fear of the public, particularly the public's fear of the public itself.

18.2            This fear was brought about by ignorance, ignorance of what we were dealing with and ignorance of what to do to minimise the chance of infection and spread.

18.3            SARS caught the world by surprise. The public were not prepared, despite warnings of a looming pandemic, even though that pandemic was not expected to be SARS. Many individuals did not leave their apartments for months for fear of contracting SARS and then bringing it back home to infect their family and loved ones.

18.4            The media fuelled the frenzy (as they were caught in the frenzy themselves), Governments advised people to not travel, people stayed at home and business came to a grinding halt.

18.5            When we consider that on a global scale, less than 900 people died of SARS, there is no reason to doubt that when Bird Flu strikes, the situation will be much much worse.

18.6            The lesson learned was the importance of training and education. Your business continuity and employee awareness are one of the same. Of all the contingency preparations you make ahead of Bird Flu, staff training and education will be the most important one.

18.7            By reading this statement you are now responsible to ensure that you, your staff and those you care about receive the training they need to understand Bird Flu. Ignorance and panic are our worst enemies. Know Bird Flu, know its weaknesses. Learn how to stop it.

18.8            Schedule all of your staff for at least a half-day Bird Flu training session. An electronic copy of a standard birdflu-manual.com Staff Training presentation.

18.9            Limit training sessions to approximately 50 persons a time.

18.10        Keep detailed training records of who has received training, what type and when. This will assist with refresher training and for identifying new staff joiners who have not received training.

18.11        No equipment is absolutely necessary to hold the training, however access to a projector and sound equipment is encouraged for effective delivery.

18.12        Read about and understand Bird Flu

18.12.1         You should refer to Pandemic Influenza FAQ and Bird Flu FAQ .

18.12.2         This document provides a short introduction to Bird Flu, some facts and figures and generally information everyone should know.

18.12.3         It does not contain the detail and recommendations only communicable through training.

18.12.4         Send a copy to each employee in your organisation together with an accompanying request that they read and digest its contents.

18.13        Know the differences between Bird Flu and the Common Cold

18.13.1         Please also see our Influenza and the Common Cold Differences Fact Sheet.

18.13.2         You will save a lot of time and money by minimising any 'false starts' by panicked employees who think they have Bird Flu when in fact they do not.

18.13.3         Send a copy to each employee in your organisation together with an accompanying request that they read and digest its contents.

18.13.4         Keep a copy handy yourself for a time when you may need to refresh yourself with its contents.

18.14        Learn how to make it difficult for the virus to spread

18.14.1         Teach yourself, your staff and those you care about how to make it difficult for the virus to spread by practicing good personal hygiene and following cleanliness rules.

18.15        Learn how to protect yourself and your family

18.15.1         Arm your family with the knowledge you have gained and implement some of the initiatives in this Manual designed for business continuity, into your home wherever you can.

18.16        Start making cleanliness a habit now.

18.16.1         Bad habits are hard to break, good habits are hard to make. Get yourself into a strict cleanliness regime in your daily routine right now. Start today. You won't want to risk overlooking something when the pandemic has strengthened its grip.

18.17        Involve everyone in Bird Flu preparations.

18.17.1         Ownership of your Bird Flu preparations belongs to everyone. Be open, don’t cover up.

18.18        Make sure your staff know what to say.

18.18.1         Develop your company’s 'line-to-take'. Should you have an outbreak at work anyone in the office could be targetted to make a statement. Ensure all staff from the most junior to the most senior knows what to say.

18.18.2         Continuity Business Solutions would be happy to provide Public Relations assistance through our approved contractors.



Help yourself to our two-hour training presentations, all available for you to download in pdf. We suggest you 'right click' and 'Save As'.

• Management Training
  
• Staff Training
  
• Department Head Training
  
• Project Management Training
  
• Train the Trainers Training

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More help? Need a complete solution? Something with all the hard work done for you? Something with customisable templates of procedures, presentations, project timelines and tutorials … to hand hold you through it all? Then you’re looking for our Bird Flu D-I-Y eManual. It has all of this and much, much more. To learn more about it and get some free stuff click here.

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Latest Bird Flu / Avian Flu News From Medical News Today. 08/27/2008 05:00 PM Discovery Offers Potential For Drugs To Fight Bird Flu, Other Influenza Epidemics Researchers at Rutgers University and The University of Texas at Austin have reported a discovery that could help scientists develop drugs to fight the much-feared bird flu and other virulent strains of influenza. 08/27/2008 03:00 PM Pitt Scientists Receive $3.6 Million To Test Vaccine Against Deadliest Strain Of Avian Flu Scientists at the University of Pittsburgh Center for Vaccine Research have been awarded $3.6 million from the National Institutes of Health to conduct animal studies of vaccines designed to protect against the most common and deadliest strain of avian flu, H5N1. Recent outbreaks of H5N1 have prompted health officials to warn of its continued threat to global health and potential to trigger an avian flu pandemic. 08/18/2008 03:00 PM Flu Antibodies Recovered From 1918 Pandemic Survivors Scientists in the US recovered antibodies to the 1918 flu virus from elderly survivors of the pandemic, used them to create cell lines of monoclonal antibodies and then showed they were still potent by injecting them into infected mice that survived, whereas the controls did not. 08/16/2008 03:00 PM Bird Flu In Indonesia: Prevalence, Mortality, And Action In order to help Indonesia improve its high human mortality due to bird flu (H5N1 influenza), more effective diagnostic methods must be used and improved case management must be implemented to achieve faster treatment with antivirals, according to the authors of an article released on August 14, 2008 in The Lancet. Most of us are familiar with the flu, which seasonally affects many populations. 08/14/2008 06:00 PM Canopus Biopharma And Leading Chinese Researcher Team Up To Treat Avian Influenza, To Prevent Possible Pandemic An internationally renowned avian influenza expert hailed "encouraging and exciting" results from experiments conducted by his research team. This study demonstrated impressive efficacy of a novel statin/caffeine combination, StatCâ„¢ in the treatment and prevention of H5N1, H1N1 and H3N2 in a mouse model. Dr. 08/14/2008 08:00 AM Experts Closing In On Avian Flu Breakthrough Groundbreaking research to enable rapid diagnosis of bird flu - including the deadly H5N1 strain which can be fatal if passed on to humans - is being developed with the help of Nottingham Trent University. Experts from the university's School of Science and Technology are playing a key role in a European project to create portable machines capable of identifying the disease instantly, potentially saving the lives of countless humans and animals.