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Pandemic Preparedness

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OFFICE ENVIRONMENT


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17.1            Maintaining a clean office environment is one of our best defenses.

17.2            The office environment cleanliness integrity of the office will be compromised by sick persons and carriers (those who have the virus but do not suffer symptoms) entering the office and depositing the virus on surfaces and in the air, where it waits for susceptible persons to pick up.

17.3            The office environment cleanliness integrity of the office may also be compromised by faulty or inadequate air ventilation systems which can carry the virus from one office to another.

17.4            In order to maintain a sterile office environment thoroughly examine these weaknesses and implement whatever measures are necessary to plus the holes in your office defenses.

17.5            Air ventilation and filter effectiveness

17.5.1            There is scientific and medical evidence that influenza can spread in inadequately ventilated environment internal spaces. It is recommended that all internal spaces should be well ventilated, preferably by fresh air via opening windows, or otherwise by properly designed and maintained air-conditioning systems.

17.5.2            As part of their workplace health and safety monitoring, employers should gain assurance from the owner of any air conditioned building they occupy that air conditioning systems are maintained regularly and to the appropriate standard.

17.5.3            Do not underestimate the importance of proper and adequate air filtering systems. There is little point in having an effective visitor monitoring system to keep sickness out of the office environment when the virus is entering the offices through the ventilation system.

17.6            Office cleaning methods

17.6.1            As mentioned in Managing Ill Employees, quiz your office cleaning contractor or building management company as to what additional cleaning measures they will undertake during a Bird Flu pandemic outbreak.

17.6.2            If necessary deploy supplemental cleaning of high traffic touch surfaces (such as lift buttons and door knobs) with frequent cleaning and disinfecting.

17.7            Pantry for shared crockery/cutlery

17.7.2            Remove any shared crockery and cutlery from pantry areas.

17.7.2            Individuals who use their own crockery (coffee mugs) and cutlery should store them themselves and thoroughly clean them after use.

17.7.3            Visitors can be offered refreshments using paper or plastic cups which should be disposed of after use.

17.8            Reception for newspapers & magazines

17.8.1            Remove any newspapers and magazines from reception areas. These items are handled by multiple visitors and are an ideal medium (especially glossy magazine covers) for the virus to remain whilst waiting for susceptible persons to pick up.

17.8.2            If your business uses communal newspapers (ie. one newspaper is ordered and shared amongst several individuals) then either cancel this facility or order one newspaper per person (at least for the duration of the outbreak).

17.8.3            Individuals who have their own newspaper should keep it to themselves and dispose of it after use.

17.9            Arrangements for identifying visitors/staff who have symptoms.

17.9.1            Consider practical ways of identifying if persons attempting to enter the office have symptoms. Thermal Imaging Cameras such as those in use at airports are not expensive, however this may not be practical for your office entrance environment.

17.9.2            Notices coupled with a 'visual check' by a receptionist may suffice provided door locking mechanisms are in place which keeps visitors out until they have been quizzed and checked before letting them in.

17.10            Have all visitors wear fresh face masks.

17.10.1         For visitors who pass the visual check and are allowed to enter the office environment, provide each one with a fresh face mask which they must keep on for the duration of their visit.

17.10.2         For those on an extended visit to the office must be required to don fresh face masks frequently as face masks which become damp through breathing are no longer effective.

17.10.3         Dispose of used face masks in a sealed bag or envelope.

17.11        Use 'visitor checked' stickers

17.11.1         Visitors allowed into the office should be given a 'visitor checked' sticker to be displayed conspicuously at all times.

17.11.2         Visitors without such a sticker must be challenged and checked immediately before being allowed to resume their business.

17.12        Put delivery drop-off outside office

17.12.1         Put your delivery/drop off box outside of the office so that delivery/collection personnel do not enter the office environment.

17.12.2         All items dropped off should be wiped using alcohol wipes or any other method of disinfection to ensure sterilisation.

17.13        Remote door lock installation

17.13.1         For security reasons most modern offices have a remote door locking/unlocking device which allows receptionists to unlock the doors from their desks.

17.13.2         If you office does not have a remote door locking/unlocking devise then consider installation of one.

17.13.3         Visitors and other persons trying to enter the office environment should not be allowed to freely walk in without being checked.

17.14        Employees should be advised not to come to work when they are feeling unwell, particularly if they are exhibiting any influenza symptoms. It may be helpful to inform staff of the differences in symptoms between influenza and a common cold. Unwell employees should also be advised to see a doctor. Workers who are ill should stay at home until symptoms resolve.

17.15        Adopt the following guidelines for general sickness prevention in the office:

Protection measure

Where applicable

 

Hand hygiene, cough etiquette, ventilation

Everyone, all the time.

Organisational policies

Every organisation, all the time.

Social Distancing

Everyone, whenever practical.

Protective Barriers

Institutions where regular work practice requires unavoidable relatively close contact with the public.

Disposable Face Masks

Workers/Visitors in any community



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Pandemic Response Manual Topics
These are just some of the topics covered by The Pandemic Response Manual for Businesses:

  • Conducting a Risk Assessment
  • Company Pandemic Response Phases
  • The Influenza Manager
  • Office Access Control
  • Social Distancing
  • Workforce Management
  • Managing Illness at Work
  • Sickness Response Procedures
  • Workplace Disinfection
  • Communications Management
  • Supply Shortages
  • Office Environment
  • Staff Training
  • Promoting Awareness
  • Personal Hygiene Education
  • Contact Tracking/Tracing
  • Regulatory Compliance
  • Public Health Sector Actions
  • Communications Tree
  • Corporate Travel Policy Guidelines
  • Quarantine Room
  • Customer Management
  • Pandemic Stockpiling
  • Use of Disposable Face Masks
  • Hand Antiseptics
  • Minimizing False Alarms
  • Flu vs Cold Differences
  • Influenza Screening Flow Chart
  • Running Practice Drills
  • Pandemic Activation by Phases
  • Sample Project Timeline
  • Awareness Posters
  • Report of Recommendations
  • Required Lists and Forms
  • Bird Flu's Impact on Business
  • Bird Flu FAQ
  • Bird Flu Characteristics
  • Pandemic Influenza Quiz
  • Management Buy-in Training
  • Staff Awareness Training
  • Business Impact Analysis
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Other Useful Resource Links:

World Health Organisation Sites
Current WHO Phase of Pandemic Alert
WHO Avian Influenza ("bird flu") Fact Sheet
WHO Bangladesh
WHO Cambodia
WHO China
WHO Confirmed Human Cases of Avian Influenza A(H5N1)
WHO Democratic People's Republic of Korea
WHO Egypt
WHO Epidemic and Pandemic Alert and Response
WHO India
WHO Indonesia
WHO Laos
WHO Myanmar
WHO Nigeria
WHO Pakistan
WHO Podcasts
WHO Republic of Korea
WHO Situation updates - Avian influenza
WHO Thailand
WHO Viet Nam
WHO Weekly Epidemiological Record
WHO | Avian influenza: food safety issues
WHO | Clinical management of human infection with avian influenza A (H5N1) virus
WHO/WPRO-Human Avian Influenza A/H5N1 Cases by Onset Date
WHO: Acceptable Labs for Positive PCR Results of H5 Infection in Humans
World Health Organization Home Page

Bird Flu NGO Resources
ActionAid USA
Avian Flu - CARE USA
BRAC (Bangladesh)
CARE International UK: Bird Flu Overview
InterAction.org | Disaster Response
Partners In Health (PIH), Health Care for the Poor
Red Cross Red Crescent - Avian Influenza
Save the Children: Avian Flu



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