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PANDEMIC PREPAREDNESS FOR BUSINESSES


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CUSTOMER CONFIDENCE MANAGEMENT


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28.1            Customer Management is key to keeping customers aware of your bird flu preparedness plans. Be prepared for your clients and customers to ask you what preparations you are making.

28.2            It is most likely customer management will be the responsibility of the Influenza Manager who will be handling such calls. Have an organised response prepared.

28.3            Ask your suppliers what preparations they are making.

28.4            Ask your customers if they are prepared. Consider the possibility of them cancelling orders.



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Latest Health News and Medical News posted throughout the day, every day.

03/03/2010 06:00 PM
$300,000 CIHR Grant Awarded To Medicago, The Research Institute Of The MUHC And McGill University
The Canadian Institutes of Health Research (CIHR) have awarded a $300,000 grant for research focusing on the nature of the immune response induced by the action mechanisms of plant-made Virus-Like Particles (VLP) to Dr. Louis Vezina, Chief Scientific Officer of Medicago and to Dr. Brian Ward and Dr...
03/03/2010 05:00 PM
Inovio Biomedical H5N1 Avian Influenza DNA Vaccine Receives Korean Approval To Begin Clinical Trials
Inovio Biomedical Corporation (NYSE Amex: INO), a leader in DNA vaccine design, development and delivery, announced that its affiliate VGX International Inc. (Korean Stock Exchange: 011000) has received approval in Korea to begin a Phase I clinical trial in healthy volunteers for Inovio's SynCon™ preventive DNA vaccine (VGX-3400) targeting H5N1 avian influenza...
02/26/2010 05:00 PM
News From The Journals Of The American Society For Microbiology
Campylobacter Bacteria in Cattle Manure May Survive Composting Contrary to popular belief, some disease causing bacteria may actually survive the composting process...
02/24/2010 06:00 PM
Pandemic Hybrid Of Bird And Human Seasonal Flu Possible Say Scientists
An international team of scientists has created a highly pathogenic laboratory hybrid of the H5N1 bird flu and human seasonal flu viruses by swapping just one gene, and propose that a similar genetic interaction could happen in nature between the current pandemic H1N1 swine flu and H5N1 avian flu strains, highlighting the importance of continued surveillance...
02/23/2010 08:00 PM
Virus Hybridization Could Create Pandemic Bird Flu
Genetic interactions between avian H5N1 influenza and human seasonal influenza viruses have the potential to create hybrid strains combining the virulence of bird flu with the pandemic ability of H1N1, according to a new study. In laboratory experiments in mice, a single gene segment from a human seasonal flu virus, H3N2, was able to convert the avian H5N1 virus into a highly pathogenic form...
02/23/2010 05:00 PM
Adamas Pharmaceuticals Announces In Vitro Data Demonstrating TCAD Therapy Is More Potent Than Double Combinations Or Monotherapy Against Resistant Flu
Adamas Pharmaceuticals, Inc...
02/11/2010 09:00 PM
Voluntary System Works For Swine Flu Vaccination
Social interaction between neighbours, work colleagues and other communities and social groups makes voluntary vaccination programs for epidemics such as Swine Flu, SARS or Bird Flu a surprisingly effective method of disease control...
02/11/2010 09:00 PM
Pandemic Preparedness Untested In Ontario Hospitals
One quarter of Ontario hospitals surveyed in a Queen's University-led study do not have an influenza pandemic plan and few plans that do exist have been tested. In addition, key players were not involved in developing the plans, and funding for pandemic preparedness was inadequate. "It's not good enough just to have a plan, you have to test it...
01/20/2010 09:00 PM
1918 And 2009 H1N1 Flu Probably Not Spread By Birds
The two strains of the H1N1 influenza virus responsible for the 1918 and 2009 global flu pandemics do not cause disease in birds. The results of the study, published in the February issue of the Journal of General Virology, also show it is unlikely that birds played a role in the spread of the H1N1 virus in these pandemics...
01/14/2010 05:00 PM
New Research Findings Can Improve Avian Flu Surveillance Programs
Genetic analyses of avian influenza in wild birds can help pinpoint likely carrier species and geographic hot spots where Eurasian viruses would be most likely to enter North America, according to new U.S. Geological Survey research...
01/08/2010 06:00 PM
NexBio Initiates Phase II Trial Of DAS181 (Fludase(R)) For Treatment Of Influenza, Including Pandemic Influenza A(H1N1)
NexBio, Inc. announced the initiation of a double blind placebo controlled multi-center trial in the U.S. and Mexico of DAS181 (Fludase®) for the treatment of laboratory confirmed influenza infection. DAS181 is an investigational host-targeted drug candidate that blocks entry of influenza virus into cells of the respiratory tract...
01/07/2010 08:00 PM
Also In Global Health News: ART Access In Zimbabwe; Indonesia Bird Flu Deaths; Kenya Floods; Solomon Island Tsunami
Zimbabwe Wants To Boost Access To ART By End Of 2010, Health Minister Says Zimbabwe's government plans work with international organizations to increase the number of people receiving anti-retroviral therapy (ART) to 300,000 by the end of the year, up from the 180,000 who currently get the drugs, Henry Madzorera, the country's health minister, said on Tues...
12/25/2009 04:00 PM
Compound Found To Safely Counter Deadly Bird Flu
The specter of a drug-resistant form of the deadly H5N1 avian influenza is a nightmare to keep public-health officials awake at night. Now, however, a study published this week (Dec...
12/22/2009 06:00 PM
Compound Found To Safely Counter Deadly Bird Flu
The specter of a drug-resistant form of the deadly H5N1 avian influenza is a nightmare to keep public health officials awake at night. Now, however, a study published this week (Dec...
12/22/2009 05:00 PM
Medicago Reports Positive Phase I Results For Its Avian Flu Pandemic Vaccine
Medicago Inc. (TSX-V: MDG) a biotechnology company focused on developing highly effective and affordable vaccines based on proprietary manufacturing technologies and Virus-Like Particles (VLPs), reported positive interim results from a Phase I human clinical trial with its H5N1 Avian Influenza vaccine candidate ("H5N1 vaccine")...
12/07/2009 06:00 PM
'Rational Drug Design' Identifies Fragments Of FDA-Approved Drugs Relevant To Emerging Viruses
A massive, data-crunching computer search program that matches fragments of potential drug molecules to the known shapes of viral surface proteins has identified several FDA-approved drugs that could be the basis for new medicines -- if emerging viruses such as the H5N1(avian flu) or H1N1/09 (swine flu) develop resistance to current antiviral therapies -- according to a present...
12/04/2009 07:00 PM
Transplant Infectious Disease Experts Provide Pandemic Guidance
Surgeons and other healthcare professionals specialising in solid organ transplants have been issued with expert advice to guide them through the complex clinical issues posed by the global H1N1 (swine flu) pandemic...
11/17/2009 04:00 PM
Scientists Put Interactive Flu Tracking At Public's Fingertips
New methods of studying avian influenza strains and visually mapping their movement around the world will help scientists more quickly learn the behavior of the pandemic H1N1 flu virus, Ohio State University researchers say...
11/02/2009 04:00 PM
Potential Downside Of Yearly Influenza Vaccination For Children
An article published Online First and in the December edition of The Lancet Infectious Diseases discusses the benefits and disadvantages of vaccination for children against seasonal flu. It reports that infection with "seasonal" influenza A could in fact benefit children by giving them improved immunity against pandemic strains such as the current swine flu H1N1 strain...
10/26/2009 07:00 PM
News From The Journals Of The American Society For Microbiology
Genes May Determine Susceptibility to H5N1 Avian Influenza A Virus Infection A new study found genetic variations in mice affect their susceptibility to and severity of H5N1 avian influenza A virus infection suggesting that humans who contract the virus may be genetically predisposed. The researchers from St...


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Bird Flu eManual MUCH MORE THAN AN eBOOK

Full of easy to implement practical ideas and solutions to help you get your business's preparedness activities completed… plus step-by-step response instructions on what to do when the pandemic takes hold. For more information click…
Pandemic Response Manual.


Pandemic Response Manual Topics
These are just some of the topics covered by The Pandemic Response Manual for Businesses:

  • Conducting a Risk Assessment
  • Company Pandemic Response Phases
  • The Influenza Manager
  • Office Access Control
  • Social Distancing
  • Workforce Management
  • Managing Illness at Work
  • Sickness Response Procedures
  • Workplace Disinfection
  • Communications Management
  • Supply Shortages
  • Office Environment
  • Staff Training
  • Promoting Awareness
  • Personal Hygiene Education
  • Contact Tracking/Tracing
  • Regulatory Compliance
  • Public Health Sector Actions
  • Communications Tree
  • Corporate Travel Policy Guidelines
  • Quarantine Room
  • Customer Management
  • Pandemic Stockpiling
  • Use of Disposable Face Masks
  • Hand Antiseptics
  • Minimizing False Alarms
  • Flu vs Cold Differences
  • Influenza Screening Flow Chart
  • Running Practice Drills
  • Pandemic Activation by Phases
  • Sample Project Timeline
  • Awareness Posters
  • Report of Recommendations
  • Required Lists and Forms
  • Bird Flu's Impact on Business
  • Bird Flu FAQ
  • Bird Flu Characteristics
  • Pandemic Influenza Quiz
  • Management Buy-in Training
  • Staff Awareness Training
  • Business Impact Analysis
Learn more about our downloadable
Pandemic Response Manual for business preparedness and survival.

Pandemic Response Manual for Businesses Pandemic Response Manual for Businesses

Reciprocal Links Page

Other Useful Resource Links:

World Health Organisation Sites
Current WHO Phase of Pandemic Alert
WHO Avian Influenza ("bird flu") Fact Sheet
WHO Bangladesh
WHO Cambodia
WHO China
WHO Confirmed Human Cases of Avian Influenza A(H5N1)
WHO Democratic People's Republic of Korea
WHO Egypt
WHO Epidemic and Pandemic Alert and Response
WHO India
WHO Indonesia
WHO Laos
WHO Myanmar
WHO Nigeria
WHO Pakistan
WHO Podcasts
WHO Republic of Korea
WHO Situation updates - Avian influenza
WHO Thailand
WHO Viet Nam
WHO Weekly Epidemiological Record
WHO | Avian influenza: food safety issues
WHO | Clinical management of human infection with avian influenza A (H5N1) virus
WHO/WPRO-Human Avian Influenza A/H5N1 Cases by Onset Date
WHO: Acceptable Labs for Positive PCR Results of H5 Infection in Humans
World Health Organization Home Page

Bird Flu NGO Resources
ActionAid USA
Avian Flu - CARE USA
BRAC (Bangladesh)
CARE International UK: Bird Flu Overview
InterAction.org | Disaster Response
Partners In Health (PIH), Health Care for the Poor
Red Cross Red Crescent - Avian Influenza
Save the Children: Avian Flu



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